Frequently asked questions
We have also recently added an Invite Friends section that lets you track how many people you've directly helped to recruit!
If you have forgotten your password, please use our password reset facility. Click here to go to the password reset page, enter the email address that you used to register to this study and look out for an email with a password reset link that will allow you to choose a new password.
If you find secure passwords tricky to remember, you can now log in using our Email Sign In feature. Simply enter your registered email address on this page, and click the secure link that we send in an email - you will then be logged in automatically.
After submitting a follow-up form, you will be automatically redirected to the main Overview page and you should see a green message notifying you of the successful submission.
On the Overview page, you can also check the status of any previous and upcoming follow-up forms, under the 'Follow-up overview' heading.